Returns & Exchanges
At Frøya Organics, we want you to be completely satisfied with your natural skincare journey. If a product isn't right for your skin, we offer a 30-day return window for all items in their original, unopened condition.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a pre-paid shipping label.
Secure Your Package
Place the unused items back into their original eco-friendly packaging to ensure they are protected during transit.
Drop Off Your Return
Attach the provided label to your parcel and drop it off at any authorized shipping location or carrier drop box.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing